Hotels.com Rewards Program: Stay 10 Nights, Get 1 Free — Full Guide

Third-Party Booking Platforms

Learn how Hotels.com's Stay-10-Get-1 Free program works. Discover eligibility, rules, restrictions, and tips to maximize your savings using this loyalty benefit.

Hotels.com has a distinctive loyalty benefit called "Stay 10 Nights, Get 1 Free" (commonly known in Chinese as "满 10 送 1"). This allows frequent users to earn one free night after accumulating 10 nights of paid stays at eligible hotels.

📅 How the "Stay 10, Get 1" Program Works

  • Register as a member: Membership is free and required — once joined, you're automatically enrolled in the 10-night program.
  • Log in when booking: Always sign in to your Hotels.com account before booking, so your nights count.
  • Book eligible hotels: Not all hotels participate — look for the indication that the hotel qualifies for the 10-night program.
  • Accumulate nights: After your stay, nights are added to your account within ~72 hours.
  • Redeem free night: Once you hit 10 nights, you get one free night. Book using "Prepay / Pay Now" option, select your free night, and apply it to your stay.
  • Pay taxes / fees: The free night covers room rate only; taxes or additional surcharges need to be paid by you.
  • ✅ Rules & Restrictions You Must Know

  • Bookings using promo codes, discounts or vouchers are not eligible for 10-night accumulation.
  • If you forget to log in when booking, you can "retrieve your booking / claim" before check-in.
  • Nights earned only count for your own stays; counting for other people's bookings does not apply.
  • If there is a gap of over 1 year between stays, your accumulated nights may reset to zero.
  • The free night redemption must use the "Pay Now / Prepay" payment method — not "Pay at Hotel" option.
  • 🎯 Strategy & Value Insight

    For frequent hotel users, the "Stay 10, Get 1 Free" program is effectively a 10% discount (i.e. pay for 9 nights, get 1 free) when always booking through Hotels.com. If you ever find a promo code offering better than 10% off, use it — but if not, relying on the 10-night benefit is a solid baseline savings strategy.

    💬 Frequently Asked Questions

    **Do all hotels participate in the 10-night program?**

    No. Only "eligible hotels" (over 275,000 properties) are part of the program — check the hotel page for eligibility before booking.

    **Can I use promo codes and still earn nights?**

    No. Bookings made using promo codes, vouchers, or discounts do not count toward the 10-night accumulation.

    **Is the free night rate always full price or limited?**

    Your free night is redeemed by applying your earned night to a booking. If room rate ≤ your 10-night average, you pay nothing (except taxes). If the room is more expensive, you pay the difference.

    **What happens if I don't use my Hotels.com account for a long time?**

    If there is a gap of over 1 year between stays, your accumulated nights may reset to zero, so be sure to stay active.

    **Can I combine the free night with other discounts?**

    The free night reward itself cannot be combined with promo codes or other discount vouchers for the same booking.

    🧭 Final Thoughts

    The "Stay 10 Nights, Get 1 Free" program is one of Hotels.com's defining loyalty benefits. For regular hotel bookers, it's a simple, reliable way to achieve about 10% savings over time — provided you always book through Hotels.com and stay mostly in eligible hotels.

    To maximize your value: compare promo codes when they're available; if no better deal, count on the 10-night benefit as a guaranteed baseline. Bookmark this guide and always check hotel eligibility before booking.

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