Hotels.com Rewards Program: Stay 10 Nights, Get 1 Free โ€” Full Guide

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Learn how Hotels.com's Stay-10-Get-1 Free program works. Discover eligibility, rules, restrictions, and tips to maximize your savings using this loyalty benefit.

Hotels.com has a distinctive loyalty benefit called "Stay 10 Nights, Get 1 Free" (commonly known in Chinese as "ๆปก 10 ้€ 1"). This allows frequent users to earn one free night after accumulating 10 nights of paid stays at eligible hotels.

๐Ÿ“… How the "Stay 10, Get 1" Program Works

  • Register as a member: Membership is free and required โ€” once joined, you're automatically enrolled in the 10-night program.
  • Log in when booking: Always sign in to your Hotels.com account before booking, so your nights count.
  • Book eligible hotels: Not all hotels participate โ€” look for the indication that the hotel qualifies for the 10-night program.
  • Accumulate nights: After your stay, nights are added to your account within ~72 hours.
  • Redeem free night: Once you hit 10 nights, you get one free night. Book using "Prepay / Pay Now" option, select your free night, and apply it to your stay.
  • Pay taxes / fees: The free night covers room rate only; taxes or additional surcharges need to be paid by you.
  • โœ… Rules & Restrictions You Must Know

  • Bookings using promo codes, discounts or vouchers are not eligible for 10-night accumulation.
  • If you forget to log in when booking, you can "retrieve your booking / claim" before check-in.
  • Nights earned only count for your own stays; counting for other people's bookings does not apply.
  • If there is a gap of over 1 year between stays, your accumulated nights may reset to zero.
  • The free night redemption must use the "Pay Now / Prepay" payment method โ€” not "Pay at Hotel" option.
  • ๐ŸŽฏ Strategy & Value Insight

    For frequent hotel users, the "Stay 10, Get 1 Free" program is effectively a 10% discount (i.e. pay for 9 nights, get 1 free) when always booking through Hotels.com. If you ever find a promo code offering better than 10% off, use it โ€” but if not, relying on the 10-night benefit is a solid baseline savings strategy.

    ๐Ÿ’ฌ Frequently Asked Questions

    Do all hotels participate in the 10-night program?

    No. Only "eligible hotels" (over 275,000 properties) are part of the program โ€” check the hotel page for eligibility before booking.

    Can I use promo codes and still earn nights?

    No. Bookings made using promo codes, vouchers, or discounts do not count toward the 10-night accumulation.

    Is the free night rate always full price or limited?

    Your free night is redeemed by applying your earned night to a booking. If room rate โ‰ค your 10-night average, you pay nothing (except taxes). If the room is more expensive, you pay the difference.

    What happens if I don't use my Hotels.com account for a long time?

    If there is a gap of over 1 year between stays, your accumulated nights may reset to zero, so be sure to stay active.

    Can I combine the free night with other discounts?

    The free night reward itself cannot be combined with promo codes or other discount vouchers for the same booking.

    ๐Ÿงญ Final Thoughts

    The "Stay 10 Nights, Get 1 Free" program is one of Hotels.com's defining loyalty benefits. For regular hotel bookers, it's a simple, reliable way to achieve about 10% savings over time โ€” provided you always book through Hotels.com and stay mostly in eligible hotels.

    To maximize your value: compare promo codes when they're available; if no better deal, count on the 10-night benefit as a guaranteed baseline. Bookmark this guide and always check hotel eligibility before booking.

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